Live Human-Agent Copilot
All Roadmap Features Slated for FY 2026
Feature Overview
All Roadmap features are currently in development. Early access available to select clinic partners!
Docovia Live Copilot improves performance during live calls by providing real-time prompts, suggested responses, and next-best actions grounded in clinic scripts and policies.
It can surface objection handling, ensure key questions are asked, and help agents stay aligned with brand guidelines—all without interrupting the conversation flow.
Every recommendation is traceable, and clinics can configure policies by role and location. Copilot is designed to reduce training time while increasing consistency and conversion.